Legal
Privacy policy.
Last updated November 2025.
Welcome to Dimora Blu. We're committed to handling your personal information carefully. This policy describes how we collect, use, and share your data when you visit dimorablu.com, book a stay, or otherwise interact with us.
1. Data controller
Dimora Blu — Dharavandhoo Island, Baa Atoll, Maldives. Email: stay@dimorablu.com. Phone: +960 722 9696.
2. Information we collect
- Contact information. Name, email, phone, postal address.
- Booking details. Dates, guests, special requests, payment information (via third-party processors).
- Preferences. Room type, wellness and dining preferences, special requirements.
- Usage data. Pages visited, referring links, browser, device, IP address.
- Cookies. We use cookies to remember your preferences and understand how the site is used.
3. How we use your information
- Bookings. To process your reservation and communicate about your stay.
- Customer service. To answer questions and manage feedback.
- Personalisation. To tailor service based on your preferences.
- Marketing. To send you occasional updates and offers (only if you've opted in).
- Analytics. To understand site performance and improve the experience.
- Security. To prevent fraud and enforce our policies.
4. Legal basis for processing
- Contractual necessity. To perform our obligations under your booking.
- Consent. When you opt in to marketing or non-essential cookies.
- Legitimate interests. For analytics, marketing, and fraud prevention — balanced with your rights.
- Legal compliance. When we must process data to comply with law.
5. Sharing and disclosure
- Service providers. Payment processors, reservation systems, hosting, analytics.
- Business transfers. If Dimora Blu is sold or merged, your data may transfer.
- Legal. If required by law or legal process.
- Rights protection. To enforce our terms or protect rights, property, or safety.
6. Data retention
We keep your data only as long as necessary to fulfil the purpose for which we collected it, comply with legal obligations, and resolve disputes.
7. Security
We apply reasonable administrative, technical, and physical safeguards. No internet transmission is 100% secure, but we take care to protect what you share.
8. Your rights
Depending on your country, you may have the right to access, correct, or delete your personal data; to restrict or object to certain processing; and to data portability. Contact stay@dimorablu.com to exercise these rights.
9. Cookies and tracking
We use cookies to remember preferences, analyse site usage, and (with consent) serve relevant marketing. You can manage cookies via your browser settings, though some site features may not work without them.
10. Third-party links
Our site may link to third-party websites. We are not responsible for their privacy practices — please review their policies separately.
11. Changes to this policy
We may update this policy from time to time. The Last Updated date at the top reflects the most recent revision. We encourage you to check back periodically.
12. Contact
Questions about your data? Email stay@dimorablu.com or phone +960 722 9696.